JAGGAER provides an intelligent Source-to-Pay and Supplier Collaboration Platform that empowers organizations to manage and automate complex processes while enabling a highly resilient, responsible, and integrated supplier base. With 30 years of expertise, we specialize in solving complex procurement and supply chain challenges across various industries.
Our 1,300+ global employees are obsessed with ensuring customers get full value from our products - ultimately enhancing and transforming their businesses.
For more information, visit www.jaggaer.com
• Develop deep expertise in the JAGGAER software suite, including navigation, configuration, and solution design.
• Serve as the business and functional advisor for implementation projects, translating client requirements into scalable and effective solution configurations.
• Support customers in the use of JAGGAER software and provide best-practice recommendations for process improvement and business transformation.
• Analyse client-specific workflows, interfaces, and business processes in order to define optimal solution approaches.
• Independently deliver functional solutions in accordance with Statement of Work specifications, ensuring alignment with scope, timelines, and budget.
• Lead remote and on-site requirements-gathering workshops and facilitate strong collaboration with client stakeholders.
• Prepare and maintain project documentation to a high standard with minimal supervision.
• Work closely with Project Managers, Solution Consultants, and other JAGGAER departments to resolve client issues and proactively mitigate implementation risks.
• Identify technical and functional challenges early and propose alternative solutions using existing software capabilities wherever possible.
• Facilitate unit testing, system validation, and client acceptance activities to ensure solution quality and readiness.
• Manage communication of relevant project updates internally and externally, including with senior stakeholders where appropriate.
• Provide guidance, mentoring, and work direction to less experienced colleagues when required.
• Bachelor’s degree preferred, ideally in Business, Economics, Information Technology, or a related field.
• Experience in software implementation, consulting, or client-facing project delivery environments.
• Experience implementing Software-as-a-Service (SaaS) solutions is required; experience with eProcurement, Supply Chain, Purchasing, Logistics, Invoicing, Contract Lifecycle Management, or ERP systems is advantageous.
• Understanding of software systems, business processes, workflows, and automation concepts.
• Experience using AI-enabled tools in a professional environment is desirable.
• Experience working with project delivery methodologies; familiarity with Waterfall methodology is preferred.
• Ability to manage multiple assignments and priorities while meeting project deadlines.
• Demonstrated analytical, problem-solving, documentation, presentation, and communication skills.
• Experience collaborating with customers and stakeholders across different levels of an organization.
• Ability to work independently and contribute effectively within a team environment.
• Ability to adapt to changing business requirements and project priorities.
• English language proficiency (written and spoken) is required.
• Willingness to travel domestically and internationally as required.
What we Offer
• Collaborative and supportive working environment with opportunities to work alongside experienced professionals.
• Compensation package and defined career development opportunities.
• Efficient communication processes and opportunities to contribute ideas and improvements.
• International and professional work environment with exposure to diverse projects and stakeholders.
• Access to training, learning resources, and professional development programs.
• Private health insurance, FitPass, summer and winter parties, employee vouchers, New Year gifts, flexible working hours, and a wide range of work-life balance benefits.
Our Values
At JAGGAER, our business is about people. Our products are built on intellectual property, but the real differentiator is the teams behind them — the way we collaborate, innovate, solve problems, and deliver for customers. TEAM gives us a common set of expectations for how we work together across products, cultures, and geographies.
Transparency – Openness Builds Trust
Candor strengthens relationships, speeds decision-making, and ensures problems are solved together—with customers, teammates, and partners.
Entrepreneurial Spirit – Own It, Drive It, Make It
A customer-focused, problem-solving mindset is at the cornerstone of both organizational and personal growth.
Accountability – Thumbs In, Not Fingers Out
We take responsibility ourselves before pointing elsewhere.
Metrics-Driven Results – Outcomes Over Activities
Data and evidence guide our decisions, help us correct course quickly, and ensure we are delivering meaningful impact.
#LI-DT2
Software Powered by iCIMS
www.icims.com