System Administrator

JAGGAER provides an intelligent Source-to-Pay and Supplier Collaboration Platform that empowers organizations to manage and automate complex processes while enabling a highly resilient, responsible, and integrated supplier base. With 30 years of expertise, we specialize in solving complex procurement and supply chain challenges across various industries.

Our 1,200+ global employees are obsessed with ensuring customers get full value from our products - ultimately enhancing and transforming their businesses. For more information, visit www.jaggaer.com

We are seeking a Systems Administrator to oversee the administration and support of internal enterprise applications in a dynamic, multi-subsidiary global environment. This role will collaborate with cross-functional teams, including procurement, finance, and operations to troubleshoot issues, enhance system performance, and ensure seamless integration across platforms. The ideal candidate brings a balanced understanding of both
technical and business operations, with a strong focus on optimizing digital workflows to improve efficiency, compliance, and user experience.

• Set up, manage, and maintain assigned enterprise applications.
• Support developers in integrating assigned applications with other business systems
• Assist in setting up and managing AI-based applications to enhance stakeholder
  experience
• Collaborate with senior administrators to document system processes and create
  knowledge articles
• Work with procurement and finance teams to align and integrate processes.
• Monitor system performance and troubleshooting issues with JAGGAER support.
• Manage problem resolution and conduct root cause analysis.
• Liaise with vendors for system-related issues.
• Provide training, advice, and documentation to end-users.
• Promote best practices and process automation.
• Maintain SLAs, system availability, capacity, and performance KPIs for on-premises
  applications.
• Support change management and internal communications for platform updates.
• Collaborate with a global team across multiple business units.
• Lead project calls with internal stakeholders.
• Develop integration plans for mergers and acquisitions.

• 3+years of experience with System Administration of Enterprise Applications.
• 5+years supporting global SaaS organizations.
• Strong understanding of procurement and accounts payable processes.
• Advanced project management skills (scope, breakdown, collaboration, issue
  resolution).
• Excellent communication, presentation, and problem-solving skills.
• Ability to work independently and apply project management methodologies.
• Professional demeanor with strong executive presence and critical thinking.
• Innovative mindset focused on best practices and change management.

Our Offer:

• A positive and fun work environment in a young and motivated team
• Competitive salary, career plan
• Short communication channels and room for your creative ideas
• An international, professional environment with exciting opportunities
• An open-minded and dynamic corporate culture, training, and development
• Private health insurance, FitPass, summer and winter parties, vouchers for the most diligent employees, New Year gifts and packages for you and your children, flexible working hours, various work-life balance benefits, and much more.

Our values

At JAGGAER, our values shape everything we do - from supporting customers and collaborating with teammates to building products and fostering our culture

Be Collaborative: Promote mutual respect, work productively with others, and share responsibility for success

Be Accountable: Own your actions, learn from challenges, and stay proactive to achieve results

Be Adaptable: Embrace change, encourage innovation, and stay effective through significant transitions

JAGGAER is a proud equal opportunity/affirmative action employer supporting workforce diversity. We do not discriminate based on race, ethnicity, ancestry, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military, or veteran status, mental or physical disability, or other applicable legally protected characteristics.

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