Senior Technical Program Manager

JAGGAER provides an intelligent Source-to-Pay and Supplier Collaboration Platform that empowers organizations to manage and automate complex processes while enabling a highly resilient, responsible, and integrated supplier base. With 30 years of expertise, we specialize in solving complex procurement and supply chain challenges across various industries.
Our 1,300+ global employees are obsessed with ensuring customers get full value from our products - ultimately enhancing and transforming their businesses. For more information, visit www.jaggaer.com

What We’re Looking For:
The Jaggaer PMO team is seeking a Senior Technical Project Manager with a strong background in managing complex, cross-functional initiatives, particularly those involving artificial intelligence (AI) and technical infrastructure. In this role, you will plan, lead, and inspire teams to deliver high-impact projects that drive innovation and digital transformation. You will be responsible for defining project scope, coordinating resources, clarifying team roles, resolving issues, and ensuring measurable progress toward success metrics. This position reports through the PMO and will directly support AI-driven initiatives under the Chief Digital and AI Officer (CDAO) and infrastructure projects under the Chief Technology Officer (CTO).

Things You’ll Do:
• Manage cross-functional projects that support Jaggaer’s AI vision and infrastructure.
• Lead large, complex projects and manage multiple initiatives while overseeing resource allocation across technical departments.
• Drive the execution of the AI roadmap, ensuring alignment with infrastructure capabilities and business goals.
• Act as a strategic partner to the Chief Digital AI Officer, translating AI vision into actionable project plans and deliverables.
• Direct high-visibility projects that span multiple business functions simultaneously.
• Collaborate with internal stakeholders to establish necessary controls, processes, and audits.
• Manage task delivery from third-party vendors to ensure adherence to AI ethics, security and compliance policies.
• Serve as the central point of contact for AI and technical projects, ensuring transparency, accountability and alignment across teams.
• Facilitate team engagement for project requirements.
• Utilize extensive operational experience to implement best practices, and define and document business flows, policies, and procedures.
• Independently create and maintain project plans to enhance visibility and traceability of complex, cross-functional projects.
• Collaborate with all business areas to support and execute technical projects, including AI adoption, infrastructure migrations, change management, and process improvements.
• Proactively identify, mitigate, and manage project risks.
• Oversee project controls, including budget tracking, forecasting accuracy, and revenue attainment, with minimal support.
• Work closely with other Sr. Technical Project Manager to collaborate on resource allocation and project prioritization.
• Prepare weekly and monthly status reports and present monthly updates to executives.
• Define project structure and objectives, manage scope changes, and track progress against major milestones and success criteria.
• Implement and facilitate change management across functions, actively managing budgets and leading executive meetings.
• Conduct audits to assess the achievement of success criteria following project implementation.
• Collaborate with technical and AI teams to complete comprehensive integration plans to assist with mergers and acquisitions.

What you will bring:
• Preferred: Bachelor’s degree.
• 8+ years of project management experience, including 5+ years managing technical and AI-related projects.
• Proven experience leading AI/ML initiatives, infrastructure modernization, and digital transformation efforts.
• Strong understanding of AI technologies, data lifecycle management, and model deployment processes.
• Advanced skills in project management, including scope definition, work breakdown, resource collaboration, and issue resolution.
• Strong interpersonal communication, presentation, and problem-solving abilities.
• Proficient in Smartsheet, Visio, and Excel.
• Ability to work independently, drive tasks to resolution, and apply advanced project management methodologies.
• Experience interacting with senior leadership and preparing board-level updates.
• Experience with AI governance and compliance is a plus.
• Confident, articulate, detail oriented and professional with strong executive presence and critical thinking skills.
• Innovative mindset with a passion for emerging technologies and continuous improvement.
• Capable of managing in a dynamic environment.

What does success look like?
• Provide weekly project status reports that clearly outline progress, risks, and upcoming tasks for stakeholders.
• Maintain responsiveness to peers, managers, and executives.
• Take detailed notes during meetings and distribute them on the same day.
• Keep project plans accurate, descriptive, and updated daily.
• Proactively seek clarification or conduct research when unsure about project details.
• Effectively manage the internal technical and AI projects.
• Adhere to PMO policies and procedures as outlined in the PMO playbook.

We Offer:

• A fun work environment in a young and motivated team
• Competitive salary, career plan
• Short communication channels and room for your creative ideas
• An international, professional environment with exciting opportunities
• An open-minded and dynamic corporate culture, training, and development
• Private health insurance, FitPass, summer and winter parties, vouchers for the most diligent employees, gifts for the new year, flexible working hours, various work-life balance benefits, and much more

Our values
Our values are at the core of who we are at JAGGAER. You will see these values entrenched in how we support our customers, work with team members, build our products, and in the culture we’ve created.
Be Collaborative: Foster a culture of mutual respect, working effectively and productively with others, and sharing responsibility for team success.
Be Accountable: Take ownership, learn from challenges, be proactive, and rise above one’s circumstances to achieve the result.
Be Adaptable: Embrace change, encourage innovation, and remain effective when experiencing major change.

JAGGAER is a proud equal opportunity/affirmative action employer supporting workforce diversity. We do not discriminate based on race, ethnicity, ancestry, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military, or veteran status, mental or physical disability, or other applicable legally protected character

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