Project Manager (Italian language)

JAGGAER provides an intelligent Source-to-Pay and Supplier Collaboration Platform that empowers organizations to manage and automate complex processes while enabling a highly resilient, responsible, and integrated supplier base. With 30 years of expertise, we specialize in solving complex procurement and supply chain challenges across various industries.

Our 1,300+ global employees are obsessed with ensuring customers get full value from our products - ultimately enhancing and transforming their businesses. For more information, visit www.jaggaer.com

Work with project stakeholders to set deadlines, clarify responsibilities, resolve project issues, and monitor progress of projects. Manage multiple, projects simultaneously. Responsible for the delivery of demonstrable progress toward customer's solution usage goals. Coordinate activities for assigned projects. Working with colleagues to remove team obstacles or inefficiencies.

Key Responsibilities

• Use product and industry knowledge to effectively manage a portfolio of assigned projects to implement JAGGAER software solutions.
• Develop and maintain project plans and supporting documentation which track progress against project deliverables, tasks, and activities with minimal support.
• Lead client and project team members to implement JAGGAER software solutions.
• Lead the project team to define and document client business requirements.
• Facilitate solution and process workshops to identify client business objectives, define project goals and provide a plan for maximizing the value of the solution.
• Collaborate with other JAGGAER departments to address and resolve client issues.
• Identify, mitigate, and manage project risks, including s/w resolution, scope challenges and project delays.
• Ensure a successful client transition from Professional Services to Support.
• Manage all project controls, including: budget vs actual for project hours, forecast accuracy, revenue attainment.
• Manage and document changes to project scope that have an impact on company’s resource, time and/or financial commitments via a change order process.
• Provide work direction, assistance, mentoring and coaching to other team members as required.
• Manage internal and client communication of appropriate project information.
• Establish and manage relationships with client to sustain a strong business connection.

Your current skill set will include:

• 2+ years of business experience with 3+ years of demonstrated experience in application implementations /providing consulting services in a client environment.
• 2-4 years eProcurement, Supply Chain or Contract Lifecycle Management software application experience is preferred.
• Experience implementing software-as-a-service (SaaS) software solutions or ERPs with systems integration preferred.
• Strong project management, interpersonal, negotiation, communication, presentation, documentation and problem-solving skills.
• Must be able to learn quickly, make strong individual contributions and handle multiple projects simultaneously in a team environment.
• Ability to act independently, take initiative and drive tasks and issues to resolution.
• Strong written and verbal communication skills are a must. Will work extensively over the phone and in-person with clients and suppliers. Hands- on experience with project management methodologies; Agile is preferred.
• Business automation and workflow process development desirable.
• Proficient in the use of PowerPoint, Project, Visio, Excel and Word as well as other typical business productivity tools.
• Is confident, articulate, succinct, professional and has sound judgement and critical thinking skills.
• Required to travel domestically and internationally. Travel ranges from 20-30%. Passport required for international travel.
• Strong written and verbal English and Italian Language essential

We offer:

• A fun work environment in a young and motivated team
• Competitive salary, career plan
• Short communication channels and room for your creative ideas
• An international, professional environment with exciting opportunities
• An open-minded and dynamic corporate culture, training, and development
• Private health insurance, FitPass, summer and winter parties, vouchers for the most diligent employees, gifts for the new year, flexible working hours, various work-life balance benefits, and much more

Our values

Our values are at the core of who we are at JAGGAER. You will see these values entrenched in how we support our customers, work with team members, build our products, and in the culture we’ve created.

Be Collaborative: Foster a culture of mutual respect, working effectively and productively with others, and sharing responsibility for team success.

Be Accountable: Take ownership, learn from challenges, be proactive, and rise above one’s circumstances to achieve the result.

Be Adaptable: Embrace change, encourage innovation, and remain effective when experiencing major change.

JAGGAER is a proud equal opportunity/affirmative action employer supporting workforce diversity. We do not discriminate based on race, ethnicity, ancestry, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military, or veteran status, mental or physical disability, or other applicable legally protected characteristics.